Legal
These Terms explain the rules that apply when you access Klero’s website or use its human follow-up service. Please read them before using Klero.
These Terms of Service form an agreement between you and Klero when you access the website, submit information, communicate with the Klero team, or use a Klero service.
If you do not agree with these Terms, do not use the service. Additional written terms may apply to a paid plan or a specific service and will be presented before they apply.
You must be at least 18 years old and legally capable of entering a contract to use Klero. By using the service, you confirm that you meet these requirements.
Klero provides structured human follow-ups for goals and everyday commitments. A Klero Partner may help you define a visible result, agree on check-in timing, request an update, record what happened, and help you set a specific reset after a miss.
The service may include interest intake, onboarding conversations, WhatsApp or phone follow-ups, scheduled sessions, progress records, and lightweight proof chosen for the activity.
You are responsible for the goals you choose, the decisions you make, and the accuracy of the information and progress updates you provide. You must keep your contact details reasonably current and use the service lawfully and respectfully.
Klero Partners can support follow-up, but they do not take control of your schedule or guarantee that you will complete a goal.
Klero may contact you through WhatsApp, phone, SMS, or email for onboarding, scheduling, follow-ups, service administration, and responses to your requests. Message, data, or provider charges may apply under your own plan.
You may ask us to stop non-essential outreach. Some operational messages may still be necessary while you actively use the service or while we respond to a request you initiated.
Klero may record commitments, check-in times, progress states, proof summaries, contact attempts, session notes, misses, resets, assignment changes, and service outcomes so follow-up remains accurate and continuous.
Proof should be quick to provide and meaningfully connected to the activity. Do not submit confidential documents, third-party personal information, or sensitive material that is not necessary for the update.
You retain ownership of the information, messages, photographs, screenshots, links, and other material you submit. You give Klero a limited, non-exclusive permission to store, review, reproduce, and use that material only as reasonably needed to provide, protect, troubleshoot, and maintain records of the service.
You confirm that you have the right to submit the material and that doing so does not violate another person’s rights or any law.
Klero is not therapy, crisis support, medical care, legal or financial advice, tutoring, consulting, fitness programming, or an employment-management service. Klero Partners do not replace qualified professionals.
If you need urgent, clinical, legal, financial, or other specialist help, contact an appropriate qualified professional or emergency service.
Klero may assign or reassign a Partner, change a scheduled time, or adjust how the service is delivered. We will try to communicate material changes and preserve useful context when responsibility moves between staff members.
We do not guarantee a particular Partner, contact time, response time, communication channel, or uninterrupted availability. You should tell Klero promptly when you cannot attend a scheduled session or when your contact preferences change.
Klero early access is currently free. Klero may introduce paid plans or paid features later.
Any price, billing period, refund terms, and additional conditions will be shown before you purchase. Klero will not automatically charge you for a new paid service without your explicit consent.
Klero relies on providers such as WhatsApp, hosting, database, deployment, and analytics services. Their own terms and privacy practices may apply when you use them. Klero is not responsible for an interruption, restriction, or change caused by a third-party service outside Klero’s reasonable control.
You may stop using Klero at any time. You can contact hello@kleroapp.in about closing your account or requesting deletion, subject to records Klero must retain for legal, security, or audit reasons.
Klero may suspend or end access when these Terms are breached, staff or users are placed at risk, the service is misused, required providers become unavailable, or Klero reasonably needs to protect the service. Where practical, we will explain the reason.
Klero’s name, marks, website design, software, original writing, workflows, and service materials belong to Klero or its licensors. These Terms do not transfer those rights to you.
You may not copy, sell, reverse engineer, or commercially reuse Klero materials except where the law permits or Klero gives written permission.
Klero’s Privacy Notice explains what information is collected, how it is used, who can access it, and how to request correction or deletion.
Klero is provided on an “as available” basis. To the maximum extent permitted by law, Klero does not promise that the service will always be uninterrupted, error-free, suitable for every goal, or produce a particular result.
You remain responsible for your actions, safety, deadlines, health, finances, education, work, and decisions. Nothing in these Terms excludes a right or remedy that cannot legally be excluded.
To the maximum extent permitted by law, Klero will not be liable for indirect, incidental, special, consequential, exemplary, or punitive loss, or for lost opportunities, profits, data, goodwill, or expected results arising from use of the service.
Klero’s liability is limited to losses that are a reasonably foreseeable direct result of Klero’s breach. This limitation does not apply where liability cannot legally be excluded or limited, including rights available under applicable consumer law.
To the extent permitted by law, you will be responsible for reasonable losses, claims, and costs Klero incurs because of your unlawful misuse of the service, your infringement of another person’s rights, or material you submit without permission. This does not apply to losses caused by Klero’s own breach or negligence.
Klero may change the service or these Terms as the service develops or legal requirements change. Material changes will apply prospectively, and the updated date will be shown here. Where appropriate, Klero will also provide notice through the website or a contact channel you supplied.
Continuing to use the service after updated Terms take effect means the updated Terms apply from that point. If you do not agree, you should stop using the service.
These Terms are governed by the laws of India. Subject to rights that cannot be excluded under applicable law, the courts in New Delhi, India will have exclusive jurisdiction over disputes connected with these Terms or the service.
Questions about these Terms can be sent to hello@kleroapp.in. Last updated: 14 October 2026.
